FAQ

What is your age policy?

We operate a challenge 25 policy so if you are lucky enough to look under 25 you will need to bring a valid form of ID with you even if you are not drinking, this can be either a UK driving licence, passport, or PASS identification card bearing the PASS hologram. We do not accept photocopies or photos of any forms of ID. Management reserves the right to refuse entrance if guests are intoxicated, underage, unable to prove their age or for other reasons.

Is The Dome Accessible

Yes the full venue is wheelchair-friendly. Dedicated disabled toilet facilities with wheelchair accessible doorway, grab rails and easy to use taps are located on the ground floor immediately adjacent to our Cocktail Bar area. Our Host and Reservations team can be contacted via phone and email. The team are happy to assist with special requests and advance bookings, for instance reserving space for wheelchair users, and we offer a complimentary entry-only ticket to carers for the Dome.

How can I book table service?

You can make advance bookings online for the Dome Bar & Restaurant for groups of up to 8 people. Bookings for larger groups (9+ people) can be made with our Reservations Team by calling. If you are looking to privately hire the venue you can contact our Events Team by calling.

Do The Dome charge entry fees?

We only charge entry fees in some of our late night bars and for our special events.

How can I find my lost property?

Please email with which bar you were in and a description of your item. Please note that as our bars are not open during the day it will likely be the afternoon before we are able to contact the bar on your behalf. Our Head Office opening hours are 9am-7pm Monday - Friday & 10am-4pm on Saturdays.

Do I need ID?

Yes! We operate a challenge 25 policy so if you are lucky enough to look under 25 you will need to bring a valid form of ID with you even if you are not drinking, this can be either a UK driving licence, passport, or PASS identification card bearing the PASS hologram. We do not accept photocopies or photos of any forms of ID.

Do you have a dress code?

Smart, with an emphasis on elegance and glamour. We request that our patrons avoid branded sportswear, tracksuits, ripped jeans and flip flops, sliders or beachwear at all times, but welcome smart trainers as part of a chic overall ensemble.